Terms of Service
These Terms of Service ("Terms") govern your use of the servers, networks, infrastructure, websites, and mobile applications (collectively, the "Services") operated by Slicie ("we", "us", "our"), and are entered into by you and Slicie LLC, an Arizona corporation ("Slicie"). This Agreement applies to all visitors, users, and others who access the Service (each, hereafter, a "user"). In the context of these terms, "SLICIE" or "WE" refer to our company, its employees, subcontractors, and automated systems. "You" and the "user" refer not just to the owner of an account or the head of your organization, but anyone interacting with our Services on your behalf, such as, but not exclusively, your employees, developers, or subcontractors. You also agree to be bound by these terms for how software behaves when using our Services.
You acknowledge that Services provided by Third Party Providers, such as Linux distributions (such as Ubuntu, and CentOS), applications (such as WordPress, Magento, and cPanel), and interfaces (such as NoVNC for accessing your server, and "filebrowser" for backups) that we provide access to our provide through "disk images", are provided by third-party organizations not directly associated with Slicie. You acknowledge that Slicie does not supervise, direct, or control the performance of Services provided by Third Party Providers to you or for your benefit. We provide 3rd party Services as a convenience, and offer you guarantee to the quality of their Service.
Advice we provide
We provide advice on a variety of things related to our Services and how they might best be utilized. We may also contact you directly with advice/suggestions related to our Services. In some cases, we may make specific demands in order to comply with our Terms. You agree to follow your own due diligence and make decisions for yourself, and that our advice/suggestion/instruction/demand ("advice" in this section) does not make us responsible for the negative consequences that may be associated with following that advice. Even in a situation where we explicitly tell/demand you to take some action, if complying would be too disadvantageous, you are expected to terminate your Services with Slicie. As an example, if we, as the network operator, are notified that credit card data may be stolen from your website, we might tell you that you must disable access to your site to prevent further malicious use; however, we have no means to know your economic cost for following that advice, and you are responsible for deciding if you would prefer to follow our instruction or find another Service provider. You always have the option to discontinue use of our Services regardless of our advice.
One non-inclusive example would be as follows. You make a ticket asking for assistance with a server. Our team tells you that a particular solution will resolve the issue for you. If you then follow that advice and it causes you some harm or damage, you agree to not hold us responsible. While we would love to always provide perfect advice under all circumstances, the reality is that we employ people who are not perfect. You agree to not hold us liable for our advice. You are responsible for the actions you take, we are simply here to help as best as we can.
Limits on Services and "unlimited" resources
While it is our objective to provide a platform that is practically "unlimited", in the sense that you realistically will never hit a limit that imposes a meaningful impact on the quality of Service, technically you do still have limits. Generally speaking these limits are not strictly enforced for lengthy periods of time, and will adapt to your usage (to achieve what we refer to as "automatic scaling").
Counterintuitively, you actually can benefit from a limit, as long as that limit frequently adjusts based on usage.
Some examples of why we utilize limits for efficiency:
- You get better performance by having access to 4 CPU cores when you use less than 4 CPU cores, compared to having access to 100 CPU cores when only using 2 or 3.
- Limits can improve the efficiency of the entire physical server, by preventing use cases that are disadvantageous to our infrastructure (such as randomly using many CPU cores for fractions of a second).
- Avoid wasting resources within your server. For instance, the Linux kernel reserves a portion of memory for the kernel, based on maximum amount of memory it could scale to. It would be wasteful to allow scaling up to the theoretical limit on our hardware, because your kernel would reserve memory that would practically never be used.
Prices in US Dollars
Unless explicitly indicated otherwise, all costs are in US Dollars. For instance, we may charge "$25", which is 25 USD.
"Pay for what you use" and "utility billing" for servers
The intent of our approach to billing is to ensure that you pay an amount relatively proportional to our cost associated with providing that Service. We will provide you with details about the costs associated with Services in each invoice, which will help illustrate how your costs are calculated.
How usage is calculated:
You agree that Slicie determines that costs associated with providing a resource. You are only given access to a virtual Service, and you have no means to calculate the underlying costs of providing you with that virtual Service, which means that you must rely on Slicie to determine costs. For instance, you have no ability to calculate the CPU usage required to run your virtual server, as there is overhead outside of your virtual server's operating system. We also have no means to accurately know the usage perceived by your operating system's software, so we would have no mechanism to bill based on your virtual server's own calculations. Even for resources like memory, there are overheads to providing your virtual server that memory. We bill you for the total cost, including overhead, to provide you with those resources.
Practically speaking, every web hosting company (and basically every company in any market), takes into account the underlying costs to provide a Service. It's not our ambition to charge for usage in such a way that you cannot calculate our overhead, it's just a technical reality that we must do so.
Minimum Service cost for servers
We charge a minimum amount for having a server on our infrastructure. Your first 5 servers cost at minimum $100 per month individually. If you have six or more servers, this minimum cost is lowered to $90. When you have ten or more servers, we may offer you a further discount, depending on the extent of your usage of our Services.
Invoicing for Services
Slicie will typically invoice for Services provided in the past. These invoices will be generated in the first business week of each month, and they will account for costs associated with Services rendered in the month prior. You agree to pay any invoice by (or on) the due date. Slicie reserves the right to suspend or terminate Services for non-payment. In most cases, we will suspend your Services after one week, and terminate your Services after three weeks.
Only in rarer circumstances will we invoice for Service in the future. Slicie reserves the right to invoice for Services based expected to be due in the future, in a situation where the projection for Services greatly exceeds the amount of prior payments of a similar interval. For instance, if you typically pay $100 per month, but your usage dramatically increases for an extended period, to the point where you are projected to pay $10,000 in a month, we may invoice you for the projected amount (though, likely something much less), in order to prevent a situation where you default on your future invoice. We may also invoice for many months in advance, in a situation where you usage is so great, that it would be devastating financially for Slicie to cover the cost of non-payment. In all situations where you are invoiced in advance, you do not owe the amount invoiced if you wish to discontinue (or dramatically reduce) usage of our Services. Typically if your usage exceeds a thousand dollars per month, we will assign a representative to work with you, so it's unlikely that an invoice for future Services would be unexpected, as we will do our best to communicate this increase in usage to you. If you do not wish to pay the amount requested, you must contact us to negotiate a different payment.
When we refer to a server, for instance, as being "unlimited", we mean in the sense that it can over time scale to adapt to any practical use case. Even virtual servers, of course, have real physical hardware that runs them. There are of course real limits of computer science and physics, which prevent infinite resources. We charge you for your usage based on the real costs associated with providing you with resources on your virtual server, which means that even if we could provide infinite resources, you'd need infinite money to pay for that. Obviously, you could not pay for infinite resources, even if we could hypothetically provide them.
We do not provide refunds for Services that have already been provided, or for invoices to cover future Services (see "Invoicing for Services"). Any "balance" or available credit on your account is not refundable and has no "cash value".
Chargebacks and Disputes
You agree to resolve disagreements over debts through these Terms, not by disputing the charge with your credit card company. If you feel that you were charged incorrectly or unfairly for our Services, you should contact us to resolve the issue. In many cases, the costs to deal with a chargeback can be greater than the cost being disputed. For everyone's benefit, you agree to contact us first.
When you dispute a charge with your credit card company (a "chargeback"), that in turn costs Slicie time and money to deal with the dispute. Even a dispute that is made accidentally must be addressed by our team. The amount you have disputed, if reclaimed/collected by your credit card company, will be owed on your account balance for Services.
Slicie may, at our discretion, charge a fee from $25 to $100 to compensate for the costs associated with a chargeback.
Acceptable Use of Services
Slicie primarily provides Services in the form of web hosting, such as "infrastructure as a Service". You agree to use our Services in a way that is acceptable to Slicie. The requirements for the Terms are outlined below.
You may not use Slicie to do any of the following:
- Intentionally harm other users on our infrastructure.
- Originate any attack of any kind against anyone. For instance, you may not execute a "denial of Service" attack on any network or any infrastructure.
- Send SPAM e-mails
- Circumvent the laws in Slicie's jurisdiction (Maricopa County, Arizona, United States). For instance, you may not host child pornography.
- Attempt to defeat the security of anyone's property or Services.
- Intentionally violate the copyrights and intellectual property of others. For instance, you may not run a website (or any Service, like FTP) that gives away movies you do not own the copyrights to. See "Copyright and Trademark Policy" below in these Terms.
Scope of Your Responsibility
You are responsible for maintaining the security and integrity of all software you run on our Services.
For instance, if you have an "unmanaged" virtual Service on our infrastructure, you are responsible for maintaining the entire virtual server and all of the software that runs on it, such as the operating system and your applications.
If you have a "managed" server platform with us, which provides you with "root access", you still are responsible for the maintenance of the entire server. While we will do our best to keep your server up to date, because you are given "root access" to the server, you are ultimately responsible for ensuring that what you do with that level of access does not negatively impact your server and our Services.
If you have a "managed" server with us, but you do not have root access, we will do our best to ensure the integrity and maintain the "root level" Services and operating systems. You are still responsible for your application, such as WordPress or Magento, and ensuring that you maintain the security and integrity of those applications. No matter the level of management we provide, you are always responsible for application. If you require assistance with your application, you will need to work with a 3rd party developer.
Refusal of Service
Slicie reserves the right to refuse you Service for any reason, including in situations where you are already consuming Services from Slicie. In particular, if you are utilizing our web hosting infrastructure, but we reserve the right to suspend or terminate Services at any time. There are examples of why we might take such action contained in these Terms, such as "Copyright and Trademark Policy", "Acceptable Use of Services", "Chargebacks and Disputes".
"Abuse" of Slicie's staff
In particular, if your interactions with our staff are determined, at Slicie's discretion, to be offensive, threatening, belittling, aggressive, racist, discriminating, or otherwise "abusive", we may refuse to provide you with further communications, or Services in general. We are here to help you, but our team are made up of people just like you.
"Abuse" of Slicie's infrastructure
If you are actively taking action in such a way that knowingly harms our infrastructure, we may suspend or terminate your Services at our discretion. In the event that you seem unaware that your actions are harmful, we may attempt to notify you before impacting Services. With that said, we've spent a huge amount of effort to ensure that it is practically impossible to abuse our infrastructure, so this is not something a typical user of our Services should be concerned with.
We may also suspend or terminate Services for accounts that do not make timely payments or are in a past-due state. We may also refuse to meet a level of Service based on your "credit worthiness", deemed by our experience dealing with you in the past. For instance, we may refuse to allow your Services to "scale" to a point where you will owe many thousands of dollars, if we do not believe you are likely to pay for those Services in the future. In those situations, we will likely make a "non-scheduled" invoice (one not made at a typical interval each month), hoping to avoid suspending Services by limiting our financial risk.
You must backup your data outside off of our Services
While we provide Services to make snapshots and backups of your data, you agree to do the responsible thing, and keep copies of your data outside of our Services. In the event that there is a major failure of Slicie, it is in your best interest to have a working copy of your data, and you agree to follow the conventional and sound advice to keep an "off-site" backup. Your backups on Slicie are a great solution if there is a failure within your control, but they are not a sufficient solution if we have a failure affecting our backups of your data. We do not have any practical mechanism to enforce this specific portion of our Terms, but you are expected to abide by this to avoid any avoidable loss.
Cancellation & Termination of Services
You can stop using our Services at any time.
If you currently have a product or Service with a cost associated with it ("paid Services"), you must notify us of your desire to end your Service. You may cancel your paid Services through our "customer portal", which is accessible through our website. If you are unable to cancel your Services through our customer portal, you must notify us of your intention to cancel your server by contacting us. If you are consuming a paid Service, you may still owe money to Slicie. You may terminate your Services with us to prevent further accumulation of costs, but you agree to pay any due balance on your account. We generate invoices for Services rendered in the past, so we may still generate an invoice for rendered Services that were previously un-invoiced. You still agree to pay for Services provided before your termination, including when an invoice is generated for those Services after your termination of the associated Service.
Third-party Products and Content
You agree that Slicie does not assume responsibility for any products, content, Services, websites, advertisements, offers, or information that is provided by third parties and made available through the Services, nor does Slicie assume responsibility for your interactions with any Third Party Provider (including an "image" provided by Slicie for use on your server). If you purchase, use, or access any such products, content, Services, advertisements, offers, or information through the Services or you engage with any Third Party Provider, you agree that you do so at your own risk and that Slicie will have no liability based on such purchase, use access, or engagement.
In particular, although Slicie provides the ability to easily use certain operating systems, applications, and control panels, Slicie does not assume any responsibility for the quality of those things or guarantee their quality or functionality.
Services provided "AS-IS"
THE ServiceS ARE PROVIDED "AS IS" AND "AS AVAILABLE." SLICIE DISCLAIMS ALL REPRESENTATIONS, CONDITIONS, AND WARRANTIES, EXPRESS, LEGAL, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. IN ADDITION, SLICIE MAKES NO REPRESENTATION, WARRANTY, CONDITIONS, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE ServiceS, ANY ServiceS PROVIDED BY THIRD PARTY PROVIDERS, OR GOODS REQUESTED THROUGH THE USE OF THE ServiceS FROM RETAILERS, OR THAT THE ServiceS WILL BE UNINTERRUPTED OR ERROR-FREE. SLICIE DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS, OR RETAILERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE ServiceS, ANY ServiceS PROVIDED BY THIRD PARTY PROVIDERS, OR ANY PRODUCTS REQUESTED BY YOU OR DELIVERED TO YOU, REMAINS SOLELY WITH YOU. THE ServiceS, WEBSITE, AND SOFTWARE ARE SUBJECT TO PERIODIC CHANGES, WHICH MAY BE MADE AT ANY TIME AND WITHOUT NOTICE TO YOU.
SLICIE DOES NOT GUARANTEE THAT THE ServiceS, WEBSITE, SOFTWARE, HARDWARE, INFRASTRUCTURE WILL OPERATE WITHOUT ERRORS OR THAT THE ServiceS, WEBSITE, AND SOFTWARE ARE FREE OF MALWARE AND IMPERVIOUS TO INTRUSION, OR THAT DATA MAY BE UNINTENTIONALLY DISCLOSED. YOU AGREE THAT SLICIE WILL NOT BE RESPONSIBLE FOR ANY ECONOMIC COSTS RELATING TO YOUR USE OF THE ServiceS, WEBSITE, SOFTWARE, HARDWARE, OR INFRASTRUCTURE.
YOU AGREE THAT NEITHER SLICIE NOR ITS AFFILIATES, RETAILERS, LICENSORS, SUPPLIERS, OR NETWORK PROVIDERS ARE RESPONSIBLE FOR THE FITNESS OR CONDUCT OF ANY THIRD PARTY PROVIDER OR FOR ANY ServiceS PROVIDED BY ANY THIRD PARTY PROVIDER. NEITHER SLICIE NOR ITS AFFILIATES, RETAILERS, LICENSORS, SUPPLIERS, OR NETWORK PROVIDERS WILL BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH THE ACTS OR OMISSIONS OF ANY THIRD PARTY PROVIDER.
If you have a dispute with one or more Third Party Providers, you agree to release Slicie (including Slicie’s affiliates, and each of their respective officers, directors, employees, agents, shareholders, retail partners, licensors, and suppliers) from any claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes.
Furthermore, you expressly waive any rights you may have under California Civil Code Section 1542 (or analogous laws of other jurisdictions), which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her must, would have materially affected his or her settlement with the debtor or released party.”
U.S. FEDERAL LAW, SOME STATES, PROVINCES AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION AND LIMITATION OF CERTAIN IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. THE DISCLAIMERS AND EXCLUSIONS UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
You agree to defend, indemnify and hold harmless Slicie and its officers, directors, employees, agents, shareholders, affiliates, and retail partners (each, an "Indemnified Party") from and against any losses, claims, actions, costs, damages, penalties, fines and expenses, including without limitation attorneys’ and experts’ fees and expenses, that may be incurred by an Indemnified Party arising out of, relating to or resulting from: (i) your unauthorized use of the Services or from any breach by you of these Terms, including without limitation any actual or alleged violation of any law, rule or regulation; (ii) any third party’s access or use of the Services using your Slicie user account; or (iii) any dispute or issue between you and any third party, including without limitation any Retailer or other Third Party Provider.
Disputes & Arbitration
Following the specifics below, you agree that we can choose a 3rd party organization to function as an arbiter for a legal dispute. This is intended to avoid significant legal costs and delays associated with the more traditional court system. Before initiating proceedings against Slicie, you agree to contact Slicie first and attempt to work out any such dispute amicably.
This Section, "Disputes & Arbitration" applies to and governs any dispute, controversy, or claim between you and Slicie that arises out of or relates to: (a) these Terms, including the formation, existence, breach, termination, enforcement, interpretation, validity, or enforceability thereof; (b) access to or use of the Services, including receipt of any advertising or marketing communications; (c) any transactions through, by, or using the Services, including any goods or Services purchased or sold through, by, or using the Services; or (d) any other aspect of your relationship or transactions with Slicie as a consumer.
If you and Slicie are unable to work out a solution to a dispute, both you and Slicie agree to resolve through binding arbitration, rather than in court, any dispute, controversy, or claim arising at any time out of or relating to: (i) these Terms, including the formation, existence, breach, termination, enforcement, interpretation, validity, or enforceability thereof; (ii) access to or use of the Services, including receipt of any advertising or marketing communications; (iii) any transactions through, by, or using the Services, including any goods or Services purchased or sold through, by, or using the Services; or (iv) any other aspect of your relationship or transactions with Slicie as a consumer.
Notwithstanding this mandatory arbitration provision, (a) you may assert claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis, and (b) you and Slicie each retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of a party’s intellectual property rights.
This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the Effective Date of these Terms.
The Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), governs the interpretation and enforcement of this Arbitration Agreement and preempts all state laws to the fullest extent permitted by law. If the FAA is found to not apply to any issue that arises from or relates to this Arbitration Agreement, then that issue shall be resolved under and governed by the law of the claimant’s state of residence.
TRIAL BY JURY WAIVER:
BY ENTERING INTO THESE TERMS, YOU ACKNOWLEDGE AND AGREE THAT, WITH RESPECT TO ANY CLAIM(S) WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT, YOU AND Slicie ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY.CLASS, COLLECTIVE, REPRESENTATIVE ACTION WAIVER:
BY ENTERING INTO THESE TERMS, YOU ACKNOWLEDGE AND AGREE THAT, WITH RESPECT TO ANY CLAIM(S) WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT, YOU AND SLICIE ARE EACH WAIVING THE RIGHT TO BRING, JOIN, OR PARTICIPATE IN, EITHER AS A PLAINTIFF OR CLASS MEMBER, IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. YOU ALSO ACKNOWLEDGE AND AGREE THAT, UNLESS YOU AND SLICIE OTHERWISE AGREE IN WRITING, ANY ARBITRATION OF ANY CLAIM(S) WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU FURTHER ACKNOWLEDGE THAT THE ARBITRATOR MAY AWARD RELIEF ONLY IN YOUR FAVOR AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY YOUR INDIVIDUAL CLAIM(S), AND ANY RELIEF AWARDED CANNOT AFFECT OTHER SLICIE USERS. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR ENGAGE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ARBITRATION.
To the extent permitted by applicable law, these Terms will be governed by the laws of the State of Arizona for residents of the United States, without respect to its conflicts of laws principles, except the Arbitration Agreement, which is governed by the laws outlined in "Aribtration Agreement" of these Terms. To the extent permitted by applicable law, any claims arising out of or relating to these Terms or use of the Services that are not subject to "Arbitration Agreement" of these Terms shall be brought exclusively in the federal or state courts of Maricopa County, Arizona, USA, for the residents of the United States, and you and Slicie consent to the personal jurisdiction of those courts.
Entire Agreement & Severability
These Terms, subject to any amendments, modifications, or additional agreements you enter into with Slicie, shall constitute the entire agreement between you and Slicie with respect to the Services and any use of the Services. If any provision of these Terms is found to be invalid by a court competent jurisdiction, that provision only will be limited to the minimum extent necessary and the remaining provisions will remain in full force and effect.
To provide an example, if your local jurisdiction's laws dictate that a small portion of our Terms cannot be enforced, you agree that only that smallest portion of our Terms will be invalid. You agree to still be bound by the Terms, excluding that portion found to be invalid.
Slice's failure to monitor or enforce a provision of these Terms does not constitute a waiver of its right to do so in the future with respect to that provision, any other provision, or these Terms as a whole. In particular, you as the user, may likely fail to comply with the individual specifics of these Terms. We likely will continue to provide Services as long as it appears you are trying to comply in "good faith". Although we will not necessarily enforce these Terms at one moment, we may do so in the future. Your failure to abide by these Terms, in combination with our failure to enforce these Terms, does not void these Terms or stop us from enforcing these Terms in the future.
You may not assign any of your rights, licenses, or obligations under these Terms. Any such attempt at assignment by you shall be void. Slicie may assign its rights, licenses, and obligations under these Terms without limitation.
Changes of Terms
Slicie is a new company, and we will likely change our Terms numerous times in the future to adapt to changes to our policies. We will maintain previous versions/revisions of these terms on its website, found at this same URL. At our discretion, we will contact you about changes to our terms. If want to receive notifications about any update to our Terms, you must opt-in to receive those notifications within our customer portal.
Copyright and Trademark Policy
Slicie respects the intellectual property rights of others and has implemented a copyright and trademark policy in accordance with the Digital Millennium Copyright Act (DMCA) and other relevant laws. We understand that users of Slicie, particularly those interested in Services related to hosting content, have a specific interest in the policies we have towards content that might be disputed through copyright claims.
It is expensive to deal with DMCA "take down requests", as our team first attempts to verify that it is a legitimate request before involving you. We are also responsible for ensuring that you comply with the request. For those reasons, we reserve the right to suspend any Services provided to you, at our sole discretion and without notice, when you repeatedly infringe copyrights or other intellectual property rights. Beyond suspending Services, under more extreme examples of intellectual property abuse, we reserve the right to terminate your Services entirely. It is not our desire to inconvenience our users, but users who repeatedly infringe the copyrights and intellectual property rights of others become too great of a burden for our business, which negatively impacts all of our customers.
If you are a copyright owner, and you believe our Services have infringed upon copyright rights or intellectual property, you can reach us using the contact information provided below. The Digital Millennium Copyright Act has specific requirements for you as the copyright owner. You can find a general overview of this process on nolo.com.
18521 E Queen Creek Rd. #105-206
QUEEN CREEK ARIZONA 85142
In order to provide a valid request in accordance with the Digital Millennium Copyright Act, you should (and may be explicitly required to) follow the following expectations:
- An electronic of physical signature of a person authorized to act on behalf of the owner of the copyright.
- The contact information, including the name of the owner of the copyright and your name, title, address, telephone number, and email address. We will respond to your request with that information.
- A claim that the infringing material is currently present on one of our Services, with a description of how we can locate that material. It is helpful to provide a "screen capture" showing the copyright material. If the material is hosted on a website, please provide us with a URL.
Copyright and Trademark Policy for content you place on our infrastructure
You must own the copyright to any content that you upload or transmit to our infrastructure. We are required to abide by the Digital Millennium Copyright Act, and we will enforce its terms.
You agree to actively participate in a copyright dispute, and take appropriate action to resolve a copyright dispute. You can read what you will generally be expected to do on nolo.com, which has a useful article detailing the specifics. If you do not comply with a copyright dispute, we reserve the right to suspend or terminate Services.
If you have any questions, or comments about these Terms please contact Slicie at:
18521 E Queen Creek Rd. #105-206
QUEEN CREEK ARIZONA 85142
We do retain the Services of a law firm dealing with intellectual property as well as business litigation. When appropriate, we may refer you to our attorneys with that law firm. To keep costs lower, we will deal with most issues, such as DMCA requests, with non-lawyer team members.
No children 13 years old or younger
Children are prohibited from using our Services if they are 13 years old or younger.
Current: Revision 1 - January 1st, 2021